1Password app mysteriously deleted/damaged?
M1 MacBook Pro , MacOS 15.2.
1Password was running just fine. Now the app is gone/damaged as per the image. Was this a failed auto-update?
This is not an App Store version.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: 15.2
Browser: Safari
Comments
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Hello @loopless1! 👋
I'm sorry that you're not able to find the 1Password desktop app on your Mac. Is the screenshot in your post the /Applications folder on your Mac? Or is it one of the following folders:
- /System/Volumes/Macintosh HD/Incompatible Software
- The "Relocated items" folder: If a Relocated Items folder appears on your Mac after upgrading macOS – Apple Support
That being said, all of your items are backed up to 1Password.com and are still available, even if you lose access to the app. You can reinstall 1Password from our website to get up and running again.
-Dave
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No problem, I just reinstalled it. But it did seem like something might have gone wrong in a 1Password auto-update.
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I'll keep an eye out for reports from other customers to see if there's a pattern. If you see the issue again then let me know.
-Dave
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