When I’m resetting a password on a website and 1Password recognizes that I’m doing that it gives me a pop up asking whether I want to update an existing record or create a new one - but it doesn’t respond when I select the Update option. This has happened 2-3 times now, most recently tonight, and I had done a complete reset and reinstall of my iOS last week, so I know that everything is up to date.
It’s happened whenever I’ve changed a password from my phone since installing iOS 18 (it might even have been present when using the beta iOS). But because it only impacts once a month or 6 weeks or so I’ve not posted before. On this most recent occasion I was updating my password on www.starz.com. It’s certainly happened on multiple different websites, but I can’t honestly recall if I’ve been able to successfully save an updated password on any website via the pop-up.
I'm sorry that you're running into problems when changing a password for a website. So that I can better understand the situation can you tell me the following:
Are you able to still reproduce the issue?
Does this happen on multiple websites? Or just one?
Can you provide the website address of one of the affected websites?
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When I’m resetting a password on a website and 1Password recognizes that I’m doing that it gives me a pop up asking whether I want to update an existing record or create a new one - but it doesn’t respond when I select the Update option. This has happened 2-3 times now, most recently tonight, and I had done a complete reset and reinstall of my iOS last week, so I know that everything is up to date.
When I’m resetting a password on a website and 1Password recognizes that I’m doing that it gives me a pop up asking whether I want to update an existing record or create a new one - but it doesn’t respond when I select the Update option. This has happened 2-3 times now, most recently tonight, and I had done a complete reset and reinstall of my iOS last week, so I know that everything is up to date.
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Safari on iOS won’t update password","moderationData":{"__ref":"ModerationData:moderation_data:108503"},"body":"
Open and unlock the main 1Password app from your home screen.
\n
Open Safari and go to any webpage.
\n
Tap on the page settings icon in the address bar.
\n
Tap on 1Password in the menu.
\n
Follow the prompt to unlock 1Password for Safari.
\n\n\n
Then try to save a login again. Do you see the same issue?
\n\n
-Dave
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It’s happened whenever I’ve changed a password from my phone since installing iOS 18 (it might even have been present when using the beta iOS). But because it only impacts once a month or 6 weeks or so I’ve not posted before. On this most recent occasion I was updating my password on www.starz.com. It’s certainly happened on multiple different websites, but I can’t honestly recall if I’ve been able to successfully save an updated password on any website via the pop-up.
It’s happened whenever I’ve changed a password from my phone since installing iOS 18 (it might even have been present when using the beta iOS). But because it only impacts once a month or 6 weeks or so I’ve not posted before. On this most recent occasion I was updating my password on www.starz.com. It’s certainly happened on multiple different websites, but I can’t honestly recall if I’ve been able to successfully save an updated password on any website via the pop-up.
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I'm sorry that you're running into problems when changing a password for a website. So that I can better understand the situation can you tell me the following:
\n\n\n
Are you able to still reproduce the issue?
\n
Does this happen on multiple websites? Or just one?
\n
Can you provide the website address of one of the affected websites?
I'm sorry that you're running into problems when changing a password for a website. So that I can better understand the situation can you tell me the following:
\n\n\n
Are you able to still reproduce the issue?
\n
Does this happen on multiple websites? Or just one?
\n
Can you provide the website address of one of the affected websites?
\n\n\n
-Dave
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