1Password Beta on Firefox Nightly thinks it constantly has an update

1password beta extension(8.10.54.13) on Ubuntu 24.10 with Firefox nightly (136.0a1) says it has an update every time Firefox restarts, even though it doesn't. This causes you to have to login with your master password every time.

Comments

  • Hello @Parzival! 👋

    I'm sorry that 1Password in the browser is saying that an update is available when it really isn't. If you're still seeing the issue then can you please send in a diagnostics report and a screenshot from your end:

    Sending Diagnostics Reports (browser extension)

    Attach the diagnostics to an email message addressed to support+forum@1password.com.

    With your email please include:

    • A link to this thread: https://1password.community/discussion/149596/1password-beta-on-firefox-nightly-thinks-it-constantly-has-an-update
    • Your forum username: Parzival
    • A screenshot of the message that you see.

    You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

    -Dave

  • Parzival
    Parzival
    Community Member

    SJI-36385-231

  • @Parzival

    Thank you for posting the Support ID! I see that my colleague has sent you a reply via email, please continue the conversation there.

    -Dave

    ref: SJI-36385-231