Everytime I re-enter my password to get into 1Password app on MacOS 13.7.2 I get the following popup
even though I accept using touch ID - it still comes up everytime I login to 1Password
steps to recreate
1. lock 1password
2. enter login password
3. get popup
here is the popup
1Password Version: 8.10.56
Extension Version: Not Provided
OS Version: 13.7.2
Browser: Not Provided
ModeratorHello markemark!
Thank you for reaching out! I understand that you're seeing a prompt to setup Touch ID every time that you unlock 1Password using your account password. I can confirm that you're running into a known issue and I've added your report to the work item open for the issue. Hopefully this can be fixed in a future update to 1Password soon.
For the time being, the prompt will only appear if Touch ID is already enabled so unlocking 1Password using Touch ID would be the most convenient workflow. However I'm aware that sometimes you're required to enter your account password.
-Dave
ref: dev/core/core#33895
Everytime I re-enter my password to get into 1Password app on MacOS 13.7.2 I get the following popup
\n\neven though I accept using touch ID - it still comes up everytime I login to 1Password
\n\nsteps to recreate
\n1. lock 1password
\n2. enter login password
\n3. get popup
here is the popup
\n\n\n\n
1Password Version: 8.10.56
\nExtension Version: Not Provided
\nOS Version: 13.7.2
\nBrowser: Not Provided
Everytime I re-enter my password to get into 1Password app on MacOS 13.7.2 I get the following popup
\n\neven though I accept using touch ID - it still comes up everytime I login to 1Password
\n\nsteps to recreate
\n1. lock 1password
\n2. enter login password
\n3. get popup
here is the popup
\n\n1Password Version: 8.10.56
\nExtension Version: Not Provided
\nOS Version: 13.7.2
\nBrowser: Not Provided
Hello markemark!
\n\nThank you for reaching out! I understand that you're seeing a prompt to setup Touch ID every time that you unlock 1Password using your account password. I can confirm that you're running into a known issue and I've added your report to the work item open for the issue. Hopefully this can be fixed in a future update to 1Password soon.
\n\nFor the time being, the prompt will only appear if Touch ID is already enabled so unlocking 1Password using Touch ID would be the most convenient workflow. However I'm aware that sometimes you're required to enter your account password.
\n\n-Dave
\n\nref: dev/core/core#33895
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