Missing items created in 1password windows

titiyoyo

Hi,

Yesterday I saved a bunch of entries into 1password windows, mainly software licenses.
Thing is I can't see them in 1password mac !

They show in the iPhone version however (yes I bought the 3 versions).
I'm using dropbox for sync and my 1password version is 3.9.6 (39600.038)

I tried to look at the .password files in the data/default folder and oddly enough, I can see files created yesterday and which timestamps correspond to the entries creation times (so they should be those ones right ?)

Please help, that IS an annoying problem

Thanks,

Terence

khad

Thanks for taking the time to contact us, @titiyoyo. I'm sorry that you are having some trouble.

Please try clearing the cache in 1Password for Mac and let me know if that helps. Select Help > Troubleshooting > Clear Cache from the menu bar.