Issue with and Chrome, radio button not being set


I'm having an issue with My saved password is for the option where you use your social security number (second radio button). 1Password is able to set the radio button fine in IE10, but is not able to do so in Chrome. I've already disabled animation since I saw some older similar posts that suggested this as a solution. The problem persists. Anything else I can try?



  • MeganMegan

    Team Member

    Hi @svvitale,

    I'm sorry to hear that you're having difficulties with this website. I've done some testing on my end, and I'm seeing the same thing you are: Internet Explorer properly selects the correct radio button, but neither Chrome nor Firefox seems to want to behave. I've passed this along to our developers, but I can't guarantee a solution - sometimes websites just don't play nice with 1Password.

    As a bit of a workaround, if you disable auto-submit 1Password will automatically fill in your data, then you can manually select the correct radio button and login.

    I hope this helps!

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