Null vault error from switching website betas to MAS

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MikeT
MikeT
in Mac
This discussion was created from comments split from: 1password 4 MAS (null) no vault.

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  • mkyager
    mkyager
    Community Member
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    MikeT - I followed the directions you wrote (in question #8) perfectly, and I can't get it to work in either Safari or Chrome. The terminal commands seemed to work and no error was given. What other steps can I take?

  • mkyager
    mkyager
    Community Member
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    Also, the browser extensions were working during the betas but I too decided to switch over.

  • MikeT
    MikeT
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    Hi @mkyager,

    Can you email us your diagnostic report and include a link to this thread, so we can connect the dots.

    Thanks!

This discussion has been closed.