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1Password Icon disappears from the Chrome Browser.

UnclKracker
UnclKracker
Community Member
edited December 2013 in 1Password 4 for Windows

Occasionally, on my wife's laptop, the extension Icon for 1Password in Google Chrome disappears. I have to use the Browser's Customize and Control Menu/Tools/Extensions and select "Reload" to get the icon to appear again.

The OS is Windows 7 Home edition. I use 1Password on Windows 7Pro and have not had this problem.

Comments

  • DBrown
    DBrown
    1Password Alumni

    Thanks for that information, @UnclKracker!

    We're having a devil of a time figuring out what's causing this problem, mostly because we can't consistently reproduce it, and I'm not certain we'll get it fixed before the next version of 1Password (in which this appears not to be a problem) is released.

    I wish I had a more hopeful answer for you.

  • alexp
    alexp
    Community Member

    I have the same problem on Chrome 31.0.1650.63 on Mac OS X 10.8.5. I used 1password in Chrome last night and first noticed the icon was gone this morning after sleep. Thanks for tip on reloading the plugin - much easier than restarting Chrome.

  • DBrown
    DBrown
    1Password Alumni

    Yes, we're having some "fun" with extensions, right now.

    Thanks so much for your patience as we work on the issue!

This discussion has been closed.