1Password4 Corrupting Keyboard

oliverwarshaw
oliverwarshaw
Community Member
edited December 2013 in Mac

Hi

Not sure if anyone else has experienced this, but since upgrading to 1Password4 (with Mavericks) I have found that 1P4 occasionally corrupts the keyboard so I can't type anything that isn't jibberish. All open programmes are affected till I quit out of 1P4, then everything is fine. This has just happened again and I had to quit and re-start 1P4 several times before the problem cleared.

Any thoughts?

Comments

  • sjk
    sjk
    1Password Alumni

    Hi, @oliverwarshaw.

    I've personally never encountered this problem and it sounds quite unique. Would you mind sending us a Diagnostics Report from your Mac it's happening on? That could give us more insight into the cause; instructions are here:

    Sending us your Diagnostics Report to help us help you!

    Please do not post your Diagnostics Report in the forum, but do include a link to this topic in the email so we can "connect the dots" when we receive it. A quick comment here mentioning that you've sent it would also be helpful. Thanks in advance!

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