Windows7 application is missing entries
I am using a trial version and had 21 items entered successfully. the next day, I entered 4 more. now when I open the win7 application, I only see the 5 items. The chrome extension shows them all (26). I am using dropbox. using chrome to open the .html file on dropbox shows only the 4 new items.
I am running windows security essentials for antivirus.
Thank you.
Comments
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It does sound like something may be blocking the WebSockets communication between the extension and the main 1Password program, and antivirus/malware "protection" is the most common culprit.
For useful tips, please see the “Configuring problematic antivirus/malware software” article in the "FAQ" section of the user's guide, accessible from the Help menu and in the Support area of our web site.
http://help.agilebits.com/1Password_Windows/antivirus-configuration.htmlLet us know whether that helps.
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Hello, I had renamed the "1Password" directory on dropbox and that was a terrible idea. Problem solved when I changed the name back to "1Password"
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I'm curious to know more about it (because a name change alone shouldn't have caused a problem).
Mostly, though, I'm happy to hear that everything is working for you again—thanks for letting us know!
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