Login Troubles For Some Sites

radman95
radman95
Community Member

OS X 10.9.1; Safari 7.0.1; 1Password for Mac 4.1; 1Password extension 4.0.1

When I go to www.asrt.org and www.auntminnie.com 1Password will not log me in. Whether I go to 1Password and have it take me to the login page or go to the login page and ask 1Password to fill it in, the fields are filled in and I am taken to the sites search page without being logged in. If I copy and paste the username and password from 1Password I can login.

Many other logins work as expected.

Help please.

Comments

  • Hey @radman95,

    Try saving a new login for those sites following these instructions:

    Saving a new Login manually

    Their login pages appear to be located at: https://apps.asrt.org/Login.aspx?ReturnUrl=http://www.asrt.org:80/ and http://www.auntminnie.com/index.aspx?sec=log

    Is that what you're using?

  • radman95
    radman95
    Community Member

    Yes, those are the login pages. I deleted both logins, and started fresh. Followed the directions. Still not working.

  • radman95
    radman95
    Community Member

    Okay, by changing the submit option to "never" from "submit when enabled" it works. For some reason on these pages the search button is pressed instead of the submit when using the "submit when enabled button. " I guess having to push the submit button is not a great hardship :)

  • Megan
    Megan
    1Password Alumni

    Hi @radman95,

    I'm sorry to hear that you've been having trouble with a few Logins, but it sounds like @JasperP has been giving you some good advice. I'm glad you were able to get the login working by disabling the submit option. We're constantly working on helping 1Password fill and submit forms more efficiently, but I'm glad to hear that you're not too distressed by pressing the submit button on your own. :)

    Happy Holidays!

This discussion has been closed.