Cannot create a new vault.

Gasport
Gasport
Community Member

I was just browsing the new features of 1Password for Mac (MAS Version 4.1) and noticed the option to create additional vaults. I looked at the image at http://learn.agilebits.com/1Password4/Mac/en/whats-new.html and noticed that there was an icon that could be used to create one of several type new vaults. When I tried this in 1Password I noticed my menu bar was missing the icon. I searched the FAQ and did find out that I could also use the 1Password menu to do this. When I tried that, I noticed that the options to create a new vault were greyed out. I may be missing something, but this should be simple yet it is not. Any idea why this option is not available? I would post a screenshot but apparently I see no way to do that.

Comments

  • thightower
    thightower
    Community Member
    edited January 2014

    @Gasport

    The icon your mention only is shown once you have additional vaults setup. Its actually of switching vaults while in the app. To setup new vaults you need to use the 1Password menu. Please check and make sure your copy of 1Password is unlocked when trying to create a new vault or else it will be greyed out as you indicate.

  • Gasport
    Gasport
    Community Member

    Thanks, that did it... 1Password must not have been unlocked but still not sure how I could take a snapshot of the greyed out folder if it was locked.

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