Can't type into browser plugin save window

njcheng
njcheng
Community Member
in Mac

Often I save multiple logins to the same website. When the dialog appears prompting me whether I'd like to save a new login or update an existing one, I can't access most fields in the dialog or type into any of them. Any ideas because it's driving me a bit nuts!

Comments

  • Megan
    Megan
    1Password Alumni

    Hi @njcheng,

    I would like to apologize for the delay in responding to you here but we experienced a surge in support requests recently. We're all working hard and putting in extra hours to get back to our usual snappy responses and we really appreciate your patience.

    Our developers have been doing a great job squashing bugs lately. Please make sure that you have the latest and greatest version of 1Password: 4.1.2 for purchasers from the Mac App Store, and 4.1.3 for users who purchased directly from our website. Are you still having difficulties with the update dialog after updating?

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