Smart Folders Don't Appear After Creating Them

waxwing1
waxwing1
Community Member

I have about 1200 items that need to be cleaned up a bit. Many are family passwords (e.g. mom's email account, sister's router password, my kid's iTunes accounts, etc.). Others are legacy logins and old software licenses that are no longer in use. I thought it would make sense to move these to Family and Archive vaults, respectively. To do so, I wanted to create Smart Folders that contain "all items where tag is family" and "all items where tag is archive". I created the first smart folder with no issues and it shows up in the side bar. But when I create then click save on the second smart folder, the screen is dismissed but no folder shows up in the sidebar. Note, also, that several times I clicked save and nothing happened...the create screen was still showing. Note that the query did return items in the list. It just seems like the folder didn't save (or it is hidden somewhere.)

Any ideas?

Comments

  • waxwing1
    waxwing1
    Community Member

    Should have mentioned I'm using 1Password Version 4.1 (410009) from MAS. Also using iCloud for syncing since I couldn't get Dropbox to stay in sync across two machines and three iOS devices.

  • Stephen_C
    Stephen_C
    Community Member

    It rather sounds as though your problem is related to the bug reported here (and, if so, fixed in the beta version).

    Stephen

  • Megan
    Megan
    1Password Alumni

    Hi @waxwing1,

    I would like to apologize for the delay in responding to you here but we experienced a surge in support requests recently. We're all working hard and putting in extra hours to get back to our usual snappy responses and we really appreciate your patience.

    Our developers have been doing a great job squashing bugs lately. Please make sure that you have the latest and greatest version of 1Password: 4.1.2 for purchasers from the Mac App Store, and 4.1.3 for users who purchased directly from our website. Are you still having trouble with Smart Folders in the latest version?

This discussion has been closed.