Password input is blocked for several seconds

ajxecc
ajxecc
Community Member
in Mac

Hello

i use: MacBook Air late 2011, OSX mountain lion with latest updates, 1Password v4.1.2 (412009) AppStore-Version.

I have used this combination for years... and 1Password worked perfect. But since a few days after bringing back my MacBook from sleep modus, i have difficulty to enter my password. the input field for the password is blocked for several seconds until i can enter the next letter... i need more than a minute to enter my password.

if i restart 1Password, everything is ok. Password entry is normal. But every time after sleep modus I will have the same problem again

I even did a reinstall of my OSX as well as several reinstalls of the 1Password. But this didn't bring any solutions.

Any idea?

Thanks for your answer

Andy

Comments

  • sjk
    sjk
    1Password Alumni

    Hi Andy ( @ajxecc ),

    I'm sorry 1Password is being too slow to accept your Master Password after your MacBook Air awakes from sleep.

    But since a few days …

    So this is a relatively new problem?

    … the input field for the password is blocked for several seconds until i can enter the next letter …

    Are you entering the password in the main 1P4 app and/or 1P mini? If you've only tried it in one please try it in the other, then let me know if it has the same sluggish input response or if it's just in one place (and which it is)?

    I even did a reinstall of my OSX as well as several reinstalls of the 1Password. But this didn't bring any solutions.

    That's interesting. Can you think of anything that changed on your Mac shortly before it started, e.g. new or updated software?

    Thanks in advance for extra info about this!

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