Can't manually save new login

rcurrie
rcurrie
Community Member
in Mac

I can't use 1Password to save logins to the admin section of Shopify.com stores - I get a "Sorry, the OpenID server couldn't be found" error fro, the login form. I've tried to follow the instruction to create a login manually, but after I click "Save new login" under the gear menu, I'm never prompted for a name and the login is not saved.

Is there a fix for this?

Comments

  • Jasper
    Jasper

    Hi @rcurrie,

    I was able to successfully create, and fill a login on both https://www.shopify.com/login and https://example.myshopify.com/admin/auth/login. Are either one of those pages the one you are trying to use? If not, please post the URL.

    These instructions should allow you to save a working login on the pages I listed above:

    Saving a new Login manually

    Hope that helps! :)

  • rcurrie
    rcurrie
    Community Member

    I am not able to create a manual login as I never get a "Save new login" dialog box.

  • Megan
    Megan
    1Password Alumni

    Hi @rcurrie,

    I'm sorry that you're having trouble here. We're currently tracking a bug where the 'Save new Login' dialog box won't come up if you have the same details saved in 1Password already. Try editing your current username to include (old) or some other modifier and see if the dialog box behaves better for you.

    I do apologize for the inconvenience - our developers are hoping to get this solved as soon as possible!

This discussion has been closed.