Restoring 1password data from time machine [Moved to email]

rickvalenz1

We have a fullback up on time machine. We wiped the mac clean and installed mavericks.

How do we restore the 1password data files from the time machine backup?

Thanks,

Rick

Megan

Hi @rickvalenz1‌,

I'd like to take a closer look at your system to see where your data file is stored. I'd like to ask you to create a Diagnostics Report from your Mac. They are easy to generate and gives us an idea of what is going on 'under the hood' with your installation of 1Password. To create a diagnostics report on OS X 10.7 Lion or OS X 10.8 Mountain Lion, please follow these instructions:

http://discussions.agilebits.com/discussion/12057

[Note]: If you use OS X 10.6 Snow Leopard or OS X 10.9 Mavericks, generate the report by downloading a separate tool. http://i.agilebits.com/kyle/tools/1Password_diagnostics.zip

Then attach the entire file to an email to us: support+forum@ agilebits .com

Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

Once we see the report we should be able to better assist you. Thanks in advance!

rickvalenz1

Great...thanks for the quick reply. I've sent the information.

Megan

Hi @rickvalenz1‌,

We've received your report, thanks for sending it in! Our team will respond directly via email to avoid creating confusion between here and there :)