Issue with dropbox sync between mac and iphone

streamcloud
streamcloud
Community Member
edited May 2014 in Mac

I have 1password on my mac and on my iPhone. I use dropbox to sync. I recently changed a number of my passwords. I am now having an issue where my phone has the correct passwords and my mac does not - even though I click sync on both.

How can I get my mac to have the correct version? I am also worried that my phone will lose the correct versions and fall back to the older set as are on my mac.

A bit more information. I opened the 1password.html via Chrome on my mac directly from dropbox.com and it looks like it is also showing the older passwords. It seems that my phone has all of my new passwords. How can I keep what I have on my phone - I don't want what is showing up in dropbox to overwrite my phone!

Please advise.

Comments

  • Megan
    Megan
    1Password Alumni

    Hi @streamcloud‌

    I'm sorry that you're having trouble getting 1Password synced up right now. It sounds to me like 1Password 4 for iOS might not be set up to sync. Please follow the instructions here: Dropbox sync for iOS.

    If 1Password 4 for iOS is completely set up, and you're still seeing some data discrepancy, please let me know and we'll investigate further!

This discussion has been closed.