Login through webbrowser extension not possible

Marla10

Hello,

I can log in to my desktop programme, but whenever I try to use the webbrowser extension to login from chrome directly 1 password tells me "enter previous password to update the extension". I have never changed my password and I don't know what to do now? Has anybody an idea?

Thank you,
Marla10

DBrown

Hi, @Marla10‌.

Please try removing the 1Password extension from with Chrome; then re-install the extension from the Browsers tab of 1Password preferences.

Let us know whether that helps.

Marla10

Hello DBrown,

it worked! Thanks a lot!

DBrown

That’s great news, @Marla10—thanks for letting us know!