Firefox Add On Blank? [Fixed by reinstalling the extension in addition to resetting the db file]

m00m00pants

Hello!
I just updated my 1Password to connect to Dropbox. Using Mozilla Firefox for the PC v30.0 Add-On version 3.9.20 1Password v1.0.9.341 . When I restarted my computer, the Chrome extension is working fine, but the Firefox one is just blank- no logins available, but if I launch 1Password application, I have a bunch of logins saved in there. I also cannot seem to save new logins to the add-on (they seem to save and as soon as I leave the tab, login in the add on disappears).

Help!

svondutch

Is this the problem you're seeing?

If yes, then you need to un-install the 1Password extension from Firefox, and then re-install it.

Instructions are here: https://discussions.agilebits.com/discussion/comment/118534/#Comment_118534

DBrown

...and here: http://www.manula.com/manuals/agilebits/knowledgebase/1password4/en/topic/clearing-your-data-from-firefox

m00m00pants

Success! Thank you!!

MikeT

Hi @m00m00pants‌,

That's great, thanks for letting us know! On behalf of Stefan and David, you're welcome!