everything empty

jsholmes

Hi there. I just bought 1password 4 for windows. I use Dropbox as my sync system and it works fine on Mac & iOS.

On windows, all the accounts show up, but everything is empty. There are no user ids or passwords.

What should I do to fix this?

LauraR

Hi jsholmes, I'm so sorry you are seeing this problem. Please can you email us at support+forum AT agilebits.com. We can then give you instructions to create a diagnostic report as this will help us troubleshoot further.
Thanks, Laura