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everything empty

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jsholmes
jsholmes
Community Member
in 1Password 4 for Windows

Hi there. I just bought 1password 4 for windows. I use Dropbox as my sync system and it works fine on Mac & iOS.

On windows, all the accounts show up, but everything is empty. There are no user ids or passwords.

What should I do to fix this?

Comments

  • LauraR
    LauraR
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    Hi jsholmes, I'm so sorry you are seeing this problem. Please can you email us at support+forum AT agilebits.com. We can then give you instructions to create a diagnostic report as this will help us troubleshoot further.
    Thanks, Laura

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