What would cause the license file to be invalidated

This discussion was created from comments split from: License key is inactive.

Comments

  • KeithWeisshar
    KeithWeisshar
    Community Member
    edited August 2014

    What would cause the license key to become inactive as reported by the original poster?

  • MikeT
    edited August 2014

    Hi @KeithWeisshar‌,

    There are a few common reasons such as the purchase was returned/refunded, confirmed to be pirated, and so on. It could be invalidated on our side for other reasons, so the user have to contact us to find out what's going on.

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