Identity fill not working

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Comments

  • chaslockard
    chaslockard
    Community Member

    Using 1Password to autofill a purchase on 1/15/15 from TIDBITS caused the currency to change without my knowledge resulting in an additional charge. TIDBITS informed me this was an ongoing issue with 1Password.

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @chaslockard

    It might be the issue is the same one reported earlier in the thread but it would be useful for us if we can confirm this. I haven't found any reference to TIDBITS either here in our forums or in a bug reporter so could I request the URL please as google didn't bring up anything too obvious. I do apologise this has happened and I hope TIDBITS were understanding. Once we've confirmed this is the same bug I'll add the details and look into where we stand with the fix for this problem. Thank you for reporting it.

  • adamengst
    adamengst
    Community Member

    TidBITS Publishing Inc. is the company behind the Take Control series of electronic books, so yes, we're the ones who are being affected by this bug. It's non-trivial too - we're getting a couple of complaints every week about this problem.

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @adamengst,

    Apologies for all the confusion. As you can imagine, simply googling tidbits wasn't very productive in making the association so your post helped a lot or it would have done if another user hadn't assisted me already here.

    So the bad news is the current stable does exhibit the issue which of course you're aware of.

    The good news is, as I reported in that other thread, our new filling logic, still in beta at the moment, handles the page much better so once it is released I would hope this would eliminate this complaint from your email, at least for users running 1Password 5.

    As I tried to cover in the other thread, we simply hadn't come across many instances of transaction sites that allow you to select the transaction currency separately from the purchasers details so the extension did get confused. I know that doesn't help a lot but the new filling logic should once it is released.

    If you have any further questions or updates please do post back.

  • adamengst
    adamengst
    Community Member

    Great, glad to hear that the new filling logic in the beta takes care of this!

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    We are too as will be all of our shared customers :smile:

  • delphi
    delphi
    Community Member

    The bug (identity filling not working on French/German web sites) originally reported by my first post of this thread remains unresolved for me.

    Three random examples of French/German sites/URLs wherein identity filling does not entirely work (some fileds are not filled):

    1. http://www.migrosmagazine.ch/profiter/mots-fleches-et-jeux/article/paroli
    2. http://blogs.rts.ch/concourstv/
    3. http://www.beobachter.ch/abomitglieder/wheeler-wettbewerb/

    I just upgraded to 1P 5.3.

    Is this bug stilll tracked? Any inputs? I would *** really really really **** like to be able to use identity filling on non English web sites.

    Thanks & Best Regards!

  • adamengst
    adamengst
    Community Member

    On first glance, 1Password 5.3 does seem to resolve the bug of changing the currency menu when auto-filling. We'd run across this on another site recently too while making hotel reservations - if you want to test more, this was the Web site. http://www.theinnonthelake.com

  • Meek
    Meek

    Hi @delphi,

    Thanks for reporting those websites - they are excellent examples and I can confirm that I am seeing the same filling issues there. I've added them to our bug tracker and we'll look into them. I'm sorry for the inconvenience!

    Hi @adamengst,

    Oh dear, I'm sorry to hear you are experiencing the currency menu change on this site as well - we had hoped we had squished this bug once and for all. Thanks for reporting it! I gave it a try, but I was having some trouble reproducing it. Which currency is pre-selected before you fill, and which currency is it being changed to?

  • adamengst
    adamengst
    Community Member

    Sorry, I wasn't clear. The Inn on the Lake site was showing the bug, but that was before 1Password 5.3. I was sharing it in case it was somewhat different and worth testing for you - needless to say, I haven't had a chance to test again at a hotel that I'm not staying at again soon. :-)

  • Meek
    Meek

    Ah excellent, thanks for the clarification @adamengst! It looks like this one was indeed fixed by the changes in 5.3 then as I can't seem to be able to reproduce it there. :) If you do run into this problem again though, please let us know!

This discussion has been closed.