Can't View High Security Items on Iphone App

pwnewbie

I purchased the desktop 1password application over the weekend to complement the iphone app I've been using for some time. Syncing seemed to work fine and all was good until I decided to start using the "high security" setting for some of my information. While I can view that data from the desktop application, I cannot view it from the iphone app, even after entering the iphone app's master password. Any ideas here?

khad

Welcome to the forums, pwnewbie! I'm sorry you are having this trouble.

If you have a complete copy of your data on your computer, please reset the database in 1Password on your iPhone (More > Settings > Database > Reset Database), rebuild the data file on your Mac (or "repair keychain" on your PC), and then set up Dropbox syncing again on your iPhone.

Please let me know how it goes.

pwnewbie

Thanks! That did the trick.

khad

Thanks for letting me know. That's great news!