iOS 8 & Dropbox syncing issues

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Comments

  • Graeme Shaw
    Graeme Shaw
    Community Member

    @bwoodruff I have just emailed you with my diagnostic reports

  • Ben
    Ben

    Thanks!

    ref: QGF-24694-378

  • yolanda
    yolanda
    Community Member

    Today i installed Version 5.1.1 hoping the sync issue gets fixed. But now the App crashes if i try to add a new entry to get the sync trying to restart.
    What the hell is going on here? Please fix that asap!

  • Ben
    Ben

    Hi @yolanda‌

    Please try backing up your data:

    https://guides.agilebits.com/1password-ios/5/en/topic/itunes-backups

    Then reinstall the app and restore your data. Then try setting up syncing.

    Thanks!

  • pbwatkins
    pbwatkins
    Community Member

    Disabling background app syncing has eliminated the Dropbox sync problem on both of my ios 8.1 devices. 1Password now syncs on startup on both.

  • Ben
    Ben

    Perfect! Thanks for the update @pbwatkins‌

  • dlm67
    dlm67
    Community Member

    I changed my 1Word5 password on MacBook Pro with latest system and now 1P5 will not recognize it on my iPhone 6 Plus with latest system no matter what I try, and I have tried EVERYTHING suggested in FAQS, Knowledge Base and Discussions. Now what? Agile Bits has to communicate with users more directly in stead of letting us flounder after purchase.

  • Stephen_C
    Stephen_C
    Community Member

    I have already replied to your latest post here on the 1P for Mac forum. Please don't post in multiple places: it merely confuses the issue and makes it more difficult to concentrate helpful responses in one place.

    Stephen

This discussion has been closed.