Login with IE10 no longer works after updates

Hi,
When I use IE10 to login the id and password are not filled in. It does work in Chrome. It also works on by iPad.
My IE extension is dated 10/20 V 4.1.0.526 and is enabled.
Larry

Comments

  • svondutch
    svondutch
    1Password Alumni
    edited October 2014

    Are you seeing this with one or two URLs, or with every URL? What operating system are you on? Can you send us a diagnostics report, please?

    Help > Diagnostics Report > Export to File

    Please send your DR to: support+windows AT agilebits DOT com

    Thanks!

  • DBrown
    DBrown
    1Password Alumni

    It would also be helpful if you could include a link to this forum thread in your message to support+windows@agilebits.com, so we can "connect the dots," as it were.

    Thanks!

  • lwmcmahon
    lwmcmahon
    Community Member
    edited October 2014

    Hi,

    Windows 7 Ultimate 6.1 Build 7601 SP1

    Happens with every url.

    There used to be an icon for 1pw now I need to go to tools.

    Error report sent with link to this discussion topic.

    I rarely use Safari on my PC but logins using 1pw work there also.

    Larry

  • DBrown
    DBrown
    1Password Alumni

    Have you tried the tips in the Internet Explorer section of the Missing 1Password button article in the 1Password 4 for Windows knowledgebase?

  • lwmcmahon
    lwmcmahon
    Community Member

    Hi,

    Now I have a 1PW button on the toolbar.

    When I use IE10 to login, the id and password are not filled in

    My main problem persists

    Larry

  • DBrown
    DBrown
    1Password Alumni
    edited October 2014

    Well, at least we got that problem solved, Larry!

    Can you supply the information requested by @svondutch in comment #2, above?

    Thanks!

  • lwmcmahon
    lwmcmahon
    Community Member

    Hi, far as I know that was sent out long ago. I will try resending.
    Larry

  • lwmcmahon
    lwmcmahon
    Community Member

    Hi, OK I got an email back saying it was received and I got a copy in my inbox.
    With Chrome I can't login to this discussion group using 1pw.
    Larry

  • lwmcmahon
    lwmcmahon
    Community Member

    Hi, but I can login to this discussion from my iPad which matters most. Larry

  • lwmcmahon
    lwmcmahon
    Community Member

    Please confirm that you got the diagnostic report. Larry

  • Hi Larry, we received your diagnostics report and will reply to you as soon as possible.

  • lwmcmahon
    lwmcmahon
    Community Member

    I upgraded to IE11 and it now works.
    Larry

  • DBrown
    DBrown
    1Password Alumni

    That’s great news, Larry—thanks for letting us know!

This discussion has been closed.