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Domain Matching Entries Disappearing

RogueWolf
RogueWolf
Community Member
in 1Password 4 for Windows

Hi,

I'm adding 'apple.com' in the upper box of the Domain Matching screen and 'icloud.com' in the lower box but if I hit OK then go back into Domain Matching the entry has disappeared. I'm following the instructions at https://guides.agilebits.com/1password-windows/4/en/topic/logins-tab.

Any suggestions as to why this could be?

Comments

  • svondutch
    svondutch
    1Password Alumni

    @RogueWolf Here are my steps:

    1. File > Preferences (Ctrl+P) > Logins
    2. Click on: Domain matching
    3. Click on the 1st button labelled "Add"
    4. Enter "apple.com" (no quotes) and press OK
    5. Click on the 2nd button labelled "Add"
    6. Enter "icloud.com" (no quotes) and press OK
    7. Press OK (twice).
  • RogueWolf
    RogueWolf
    Community Member

    @svondutch‌ Thanks for the quick reply. Those are my steps too (see video link, below), but no joy.

    https://www.dropbox.com/s/nfvfpsiebdxjpgs/DomainMatching.wmv?dl=0

  • svondutch
    svondutch
    1Password Alumni
    edited October 2014

    @RoqueWolf This is weird. Maybe your domains file is corrupt. My advice is to copy a new one into your vault.

    You can download a fresh copy here: https://dl.dropboxusercontent.com/u/1715965/domains

    Now let's assume your vault is here:

    C:\Users\RoqueWolf\Dropbox\1Password.agilekeychain

    You should copy the domains file into this directory:

    C:\Users\RoqueWolf\Dropbox\Password.agilekeychain\config

    Thanks!

  • RogueWolf
    RogueWolf
    Community Member
    edited October 2014

    @svondutch‌ Many thanks. I only have two sub-directories in my 1Password.agilekeychain dir; 'a' and 'data'.

    Can I create the 'config' dir and save the domains file into it or should there be other files in there?

  • svondutch
    svondutch
    1Password Alumni

    I only have two sub-directories in my 1Password.agilekeychain dir; 'a' and 'data'

    You might want to repair your vault: File > Repair 1Password Vault

    Can I create the 'config' dir and save the domains file into it

    Yes.

  • RogueWolf
    RogueWolf
    Community Member

    Excellent. I repaired the vault (which created a missing AgileKeychain.ico file) then manually created the config directory and saved the domains file into it and that has done the trick.

    Many thanks for your help.

  • Drew_AG
    Drew_AG
    1Password Alumni

    @RogueWolf, thank you for letting us know that solved the problem! I'm happy to hear it's working now. If you need anything else, please let us know.

This discussion has been closed.