Sleep Wake Crashes

mculver

I am noticing that when waking up my computer after lid is closed my computer has recovered from a reboot. The console is reporting 1PW has caused several of the crashes. I am running the latest build of Yosemite and 1PW mac 5.0.2

Date/Time: 2014-11-03 13:09:12 -0500
OS Version: 10.10 (Build 14A389)
Architecture: x86_64h
Report Version: 21

Event: Sleep Wake Failure
Steps: 8

Hardware model: MacBookPro11,3
Active cpus: 8

Process: 2BUA8C4S2C.com.agilebits.onepassword4-helper (1Password mini) [235]
Path: /Applications/1Password 5.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebits.onepassword4-helper.app/Contents/MacOS/2BUA8C4S2C.com.agilebits.onepassword4-helper
Architecture: x86_64
Task size: 5329 pages

littlebobbytables

Hi @mculver‌ What you're experiencing, is this fairly reproducible? If it is, does the problem not occur if you completely close 1Password down using ⌃⌘Q. That shortcut is to close both 1Password and 1Password Mini so you'd suspect that if 1Password Mini was the culprit, the issue would go away with both completely terminated.

lantrix

Having the same. It may be reproducible - has happened about 5 times in past 2 weeks; but I've only just noticed now int he crash reporter to Apple it was 1Password Mini.

OS Version:      10.10.2 (Build 14C109)
Architecture:    x86_64h
Report Version:  21

Event:           Sleep Wake Failure
Steps:           8

Hardware model:  MacBookPro11,3
Active cpus:     8

Process:         2BUA8C4S2C.com.agilebits.onepassword4-helper (1Password mini) [520]
Path:            /Applications/1Password 5.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebits.onepassword4-helper.app/Contents/MacOS/2BUA8C4S2C.com.agilebits.onepassword4-helper

littlebobbytables

Hi @lantrix,

It might be worth checking and seeing if trashing this copy and downloading a fresh copy of 1Password for Mac makes any difference.

1. Quit both 1Password and 1Password mini. You can do this with the keyboard shortcut ⌃⌘Q when 1Password is open (it doesn't have to be unlocked).
2. Drag the 1Password application from your /Applications/ folder to the Trash.
3. Reboot your Mac.
4. Download 1Password again from our AgileBits Download page.

If still no difference do please let us know.

lantrix

Ok it happened again last night. I'll try those steps; and see how it goes.

littlebobbytables

Keep us informed please.

mculver

My problem was fixed after deleting the sleep image file (took to apple store). The next time the computer went to sleep it recreates. Seems to have fixed the problem for over a month now.

littlebobbytables

Thank you for letting us know that @mculver :smile: I'll have to add that to the memory banks.

danco

If you really wanted to, there are ways of completely disabling the sleep image.

littlebobbytables

I think that would have to be a last resort though, you'd need to have good power-user type reasons I'd say.

lantrix

I'm still getting this too every day or so. @mculver is there some apple doco you have seen to delete the sleep image; or did the apple techs do it for you.

danco

It can be done with some Terminal commands, if you are happy with Terminal.

There is a free program, which can be obtained from http://www.macupdate.com/app/mac/43656/chameleon-ssd-optimizer, that does things that will not interest you but has an option to disable sleep. You just have to reach that option in the program, and click.

lantrix

Totally happy with Terminal. I'll google it.

danco

One of the issues with the GUI program, and I expect with changing the setting in the terminal also, is that it has to be redone each time there is an upgrade to the OS. I've forgotten about this once or twice.

littlebobbytables

Hi @lantrix,

Let us know if deleting the sleep image helps for you, I know I'd be interested in your results.