Locked out of 1Password, asking for the master password

MikeT
MikeT
in iOS
This discussion was created from comments split from: Master password vs PIN.

Comments

  • dep174
    dep174
    Community Member

    I am locked out of my passwords on Iphone. Its asking for master password. Never heard of it. Now what, delete and start all over?

  • MikeT
    MikeT
    edited November 2014

    Hi @dep174,

    1Password requires the master password to unlock your data.

    Did you recently update from 1Password 3 for iOS that uses your PIN code or did you recall changing your master password elsewhere like on your computer or a different iOS device?

    Can you tell me which version of 1Password you're using now. This image will explain which version you have installed: http://i.agilebits.com/cdj/iOS_Versions.png

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