Error 500 Cannot log in to my bank.

Russell Reno

Is it possible this error is caused by 1Password?.

Recently I get this message when I try to log on to my bank.

Error 500: org.springframework.web.HttpRequestMethodNotSupportedException: Request method 'GET' not supported

The Bank support did not recognize the error message, but they did make some changes. I also cleared my cache per their instructions.
They suggested I contact my ISP I don't have any problems with my internet connection

I can clear the error some times by rebooting.

1Password for Win 4.1.0.526

Google Chrome 38.0.2 Up to date

Windows 7 Home Premium

DBrown

What happens if you disable auto-submit for that Login item, so that 1Password fills the form, but you have to submit it manually?

What happens if you simply type or paste your username and password into the same login form and submit it manually?

Russell Reno

I get the same error.

Russell Reno

I get the error when I submit my Log in name.

Russell Reno

And it is intermittent. Two minutes after the error I can log in. But the 2nd attempt doesn't always clear the error.

DBrown

If the same thing happens when you use the form with 1Password and without 1Password, then it's a problem with the form itself, in which case you'll have to contact the bank's web support folks.

Please let us know if I've misunderstood, or if there's anything else we can help you with.

Thanks!

Russell Reno

I agree 1Password isn't the issue.
I will discuss the form issue with the bank.
Thanks.

DBrown

Sounds good. Thanks, Russell!