New computer set up
I need help setting up my new computer to use the existing 1Password data files that are already on the computer. For some reason the version and key are not working together. Can someone help me to figure this out.
Comments
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Can you tell us what version of 1Password for Windows (4 or 1) you're trying to use, @jenniferblack, and when the license was purchased?
I ask because a version 1 license purchased in 2014 or even 2013 should work with 1Password 4 for Windows. (https://guides.agilebits.com/1password-windows-kb/4/en/topic/upgrading-from-version-1)
You should be able to open the existing vault, regardless, though.
Can you tell us what steps you're taking and what you're seeing?
Thanks!
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I entered the serial number a few times and tried different ways (with dashes and without) and it would not accept it. I am now blocked from entering it again.
What can I do now?0 -
You don't need to register the software in order to open your 1Password vault.
Again, are you using version 1 or 4 of 1Password for Windows?
Also, have you tried just launching 1Password and choosing File > Open 1Password [Folder | Vault]?
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