Login problem with CapitalOne website

Nickolas

Hello,

I noticed that after I saved my login credentials for my CapitalOne account to 1password using the 1password browser extension, that an error occurs when trying to use 1password to login. The login page can be found here: https://servicing.capitalone.com/c1/login.aspx?CountryCode=CA

Video: https://www.dropbox.com/s/t64iuxeeon5c3p6/2014-11-23_4-16-41.mp4?dl=0

[Deleted User]

Hello Nickolas,

I just tested with Waterfox 33.0.2 (basically a 64 Bit Firefox) and it works as intended. However i manually saved the login.

In case you don't know how to do this : https://guides.agilebits.com/1password-windows-kb/4/en/topic/save-login-manually-win

Nickolas

Appears to work fine when manually saving. Hopefully they get this fixed.

[Deleted User]

Glad it worked! Websites are coded in various manners, and strangely sometimes. That's when manual saving is useful.

AlexHoffmann

Hi @Nickolas‌,

We're very glad to hear that J.M's advice to manually save the item solved the issue.
I just wanted to let you know that our developers are aware that there are problems with the Capital One sites.

Cheers