upgrade from 3.8.21 to 3.8.22 will not complete
trivalley
Community Member
I get an error message when I attempt to do this upgrade. I have a family plan. On my computer, I have upgraded to 5.0.2, on my wife's computer, the version is 3.8.21. which I would like to upgrade.
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Comments
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Hi @trivalley,
I just want to confirm here: are you attempting to upgrade your wife's computer to version 3.8.22, or version 5?
To upgrade from 3.8.21 to 3.8.22, please try this:
- Quit 1Password
- Download a fresh copy of 1Password 3 from our downloads page - just scroll to the bottom to find the 'Legacy' versions
- Drag this new version to the /Applications folder and replace the copy that is currently there.
To upgrade from 1Password 3 to 1Password 5, please follow this guide: Upgrading from 1Password 3 to 1Password 5.
If you have any further questions, please let us know - we're here for you!
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