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Unlock on secure desktop never unlocks?

cat9232
cat9232
Community Member
in 1Password 4 for Windows

I am using Windows 7 64bit and 1Password 4.1.0.530

In case it matters I have dual monitors, and I normally place 1Password on the left monitor, which has a negative X coordinate. It is to the left of the start menu. This has been known to confuse some programs. Monitor placement has no effect here though.

When I load 1Password it prompts me for my master password, as expected. When I press the unlock on secure desktop I am prompted for the password on a "clean" desktop, just this one window, on which ever monitor I had 1Password when I prompted this.

I have just typed my master password in 7 times in a row, on secure desktop. Every time I press Return to accept the key, and I am returned to the normal unlock window on the normal desktop. This return happens in a second or less. There is no indication that the password was right or wrong, I am just returned to the normal desktop.

I have a rather long master password, so I accept that I will mistype it occasionally, but in 3 separate test runs I must have typed it in 15+ times, and it has never once worked. I log in correctly 90+% of the time, more if I actually slow down and type carefully, using the normal entry form.

My system is fully patched according to Windows update, and it is a clean install, which started about a week ago. Nothing obviously odd or different. The boot drive is a SSD, and there is 24gig of RAM, its a big system.

User Account Control is set to Default

Antivirus is Microsoft Security Essentials

Installed browsers are Internet Explorer and Firefox, Firefox is my main browser.

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