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I purchased a license but the PC app. rejects it... please Help!

Zipi Refaeli
Zipi Refaeli
Community Member
edited December 2014 in 1Password 4 for Windows

Hi,

I have my license purchased, 3 for mac, 1 for PC.

but when I got my password sent from agile I entered it to the PC application I was rejected

please help and fix it for me...

thanks

I cant reach you guys on the phone or by an online representative...

and please explain how do I sync my PC database with my Iphone app. thanks!

Comments

  • svondutch
    svondutch
    1Password Alumni

    I entered it to the PC application I was rejected

    How are you entering your license key? Please copy & paste it into 1Password. Please do not enter it manually.

    how do I sync my PC database with my iPhone app

    https://guides.agilebits.com/1password-windows/4/en/topic/getting-1password-data-from-ios

  • DBrown
    DBrown
    1Password Alumni
    edited December 2014

    I have my license purchased, 3 for mac, 1 for PC.

    I can't find a sales record associated with the e-mail address you use for this forum. Perhaps you used a different address.

    Did you purchase the 1Password for Mac+Windows bundle license from our online store?

    and please explain how do I sync my PC database with my Iphone app. thanks!

    The "Getting 1Password data from iOS" article applies only if you already have 1Password data on your iPhone.

    Please see Syncing your 1Password data for an overview of sync options in all the possible scenarios.

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