Attachments added on Mac [1Password 3.8] not showing up on Windows [1Password 4]

I added attachments on my Mac running OS X 10.7 and 1Password 3, but I cannot view them on my Windows machine running 8.1 and 1Password 4.
There is no pane like there is on Mac to view the items, I can right click and add attachments, but I can only view them on the Mac.
Is this a problem with running different versions of 1Password? How can i fix this?

Comments

  • DBrown
    DBrown
    1Password Alumni

    Sorry to hear that, @Chdsbd‌.

    Here's what attachments should look like in 1Password for Windows:

    Have you tried any of the tips in the Working with attachments article in the 1Password 4 for Windows user's guide?

  • Chdsbd
    Chdsbd
    Community Member

    I don't have that info pane when I select items, how do I enable it?

  • DBrown
    DBrown
    1Password Alumni

    There's no way to show or hide that quarter of the 1Password for Windows screen.

    Are you running the main program?

    If so, please maximize the window, and let us know whether you see all four quadrants—category area, folder area, list area, and details area—as shown in this image:

  • Chdsbd
    Chdsbd
    Community Member

    I don't know what did it, but the pane is now there and everything is working. Thanks for taking the time to help me out.

  • DBrown
    DBrown
    1Password Alumni
    edited December 2014

    That’s great news, @Chdsbd—thanks for letting us know!

    Don't forget the Working with attachments article, too!

This discussion has been closed.