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1password helper

aje1946
aje1946
Community Member
in 1Password 4 for Windows

Recently, each time I reboot, I must restart 1password helper as it is not connected. I use google chrome. Please help.

Comments

  • aje1946
    aje1946
    Community Member

    Each time, I reboot, 1passsword helper is not connected. I mainly use my laptop and It does not seem to stop 1password from working. I retart 1password helper and it is connected. Why has it turned into a manual connection. I use google chrome.

  • DBrown
    DBrown
    1Password Alumni

    Have you tried any of the tips in the Troubleshooting > The browser extensions article in the 1Password 4 for Windows knowledgebase?

  • svondutch
    svondutch
    1Password Alumni

    each time I reboot, I must restart 1password helper as it is not connected

    1. Start 1Password
    2. Unlock
    3. Click on: Help > Restart 1Password Helper

    From here on, the 1Password helper should start automatically the next time you (re)boot your PC.

  • DBrown
    DBrown
    1Password Alumni
    edited December 2014

    @svondutch, it sounds like the Restart 1Password Helper command also adds the helper to the group of Windows startup processes.

    Is that correct?

  • svondutch
    svondutch
    1Password Alumni

    it sounds like the Restart 1Password Helper command also adds the helper to the group of Windows startup processes. Is that correct?

    @DBrown‌ Correct.

  • DBrown
    DBrown
    1Password Alumni

    Thanks, @svondutch. I've added that to the knowledgebase article.

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