wrong password update

When I change password and update 1password login file.
My old password is going to be my username.
1Password cant identify right posts on a account like you se on the picture.

Comments

  • centernorway
    centernorway
    Community Member

    What can I do?
    Noe, I have to copy generated password and make a new login file in 1password. Because auto update not work.

  • DBrown
    DBrown
    1Password Alumni
    edited January 2015

    Can you tell us exactly what steps you followed, @centernorway‌?

    Specifically, did each of the following things happen in this order?

    1. You had a Login item for that site saved in 1Password.
    2. In a web browser, you visited that site's "change password" page.
    3. You entered your old password on the form:
      • Did you enter the old password by hand (typing)?
      • Did you copy it from 1Password and paste it into the form?
      • Did you press Ctrl+\ to have 1Password fill it for you?
    4. You used the password generator to create a new password.
    5. You entered the new password on the form:
      • Did you let it fill the new password into the form?
      • Did you copy the new password from the password generator and paste it into the form?
    6. You submitted the form by hand.
    7. 1Password offered to update the existing Login item for you.
    8. In the updated Login item, 1Password mistakenly designated the old password as the username.

    For reference, did you follow the steps in the Changing a saved password article in the 1Password 4 for Windows user's guide?

This discussion has been closed.