wrong password update
centernorway
Community Member
When I change password and update 1password login file.
My old password is going to be my username.
1Password cant identify right posts on a account like you se on the picture.
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Comments
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What can I do?
Noe, I have to copy generated password and make a new login file in 1password. Because auto update not work.0 -
Can you tell us exactly what steps you followed, @centernorway?
Specifically, did each of the following things happen in this order?
- You had a Login item for that site saved in 1Password.
- In a web browser, you visited that site's "change password" page.
- You entered your old password on the form:
- Did you enter the old password by hand (typing)?
- Did you copy it from 1Password and paste it into the form?
- Did you press Ctrl+\ to have 1Password fill it for you?
- You used the password generator to create a new password.
- You entered the new password on the form:
- Did you let it fill the new password into the form?
- Did you copy the new password from the password generator and paste it into the form?
- You submitted the form by hand.
- 1Password offered to update the existing Login item for you.
- In the updated Login item, 1Password mistakenly designated the old password as the username.
For reference, did you follow the steps in the Changing a saved password article in the 1Password 4 for Windows user's guide?
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