a trouble of browser short cut with 1Password extension. [Resolved]

yasushi
yasushi
Community Member
edited January 2015 in 1Password 3 – 7 for Mac

When I use command+](Forward), 1Password extension window appears and interrupts the browser behavior.
It happens to Safari and Chrome. Did anyone fix this problem?

1Password 3.8.22 Mac OS 10.7

regards,
Yasushi

Comments

  • Hi @yashushi,

    Can you explain what you mean by the interruption of the browser behavior, which behavior?

  • yasushi
    yasushi
    Community Member

    Hi, MikeT

    I don't assign any shortcut to 1Password extension in browsers.
    But "command+]" makes the situation like the picture below
    and I can't go to the forward page of browser.

    Thank you.Yasushi

  • Hi @yasushi,

    That's because the shortcut isn't handled by the browser but by the 1Password Helper in the background and is set automatically by 1Password.

    You have to change the shortcut in the main 1Password app's preferences. To get there, open 1Password and go to the 1Password Menu > Preferences > Browsers or Extensions to see the shortcut option. If you change the shortcut or remove it, that should fix your issue.

    Does that help?

  • yasushi
    yasushi
    Community Member

    Hi, MikeT

    I'm afraid, your suggestion doesn't help.
    I've tried to find that option, but couldn't find it.
    Please, look at my 1Password3.8 preferences picture below.

    Thank you, Yasushi

  • Megan
    Megan
    1Password Alumni

    Hi @yasushi,

    Oops, apparently it's been a while since we've played around in 1Password 3's Preferences pane. Here's where you want to look for your keyboard shortcuts:

    I hope this helps!

  • yasushi
    yasushi
    Community Member

    Hi, Megan
    Thank you for your suggestion. It helps perfectly.
    regard, Yasushi

  • Megan
    Megan
    1Password Alumni

    Hi @yasushi‌

    I'm so glad to hear that you're sorted out now - thanks for letting me know!

    Since this particular issue is resolved, I'll close this thread, but if you have any further questions or concerns, please don't hesitate to open a new thread, or email us directly at support+forum@agilebits.com - we're here for you. :)

This discussion has been closed.