Time to Upgrade? Can't update, sync to dropbox or run diagnostics
That's pretty much the whole story in the subject line.
Can't update. have tried from primary and alternate. update file either can't be read, or the file won't download. i've gotten both errors.
Can't sync to dropbox. After restarts of dropbox, 1password and my computer, 1 password thinks dropbox isn't running, so it can't move the file. when i try to move manually, it won't let me select the file.
can't run diagnostics. the app stops responding. have tried multiple times, after restarts, etc.
running 3.8.18, build 31818
I love the program, so if need be, i'll upgrade and buy a new license.
Comments
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downloaded from DL page dragged new version to app folder. deleted prior from app folder, no app cleaners. then opened new version. all problems resolved. :D
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Hi @sashaw,
I'm sorry that we didn't get to you in time to be of any use, but it's great to hear that downloading a fresh copy got all your troubles resolved.
I hope that 1Password works perfectly for you from now on, but if you have any further questions or concerns, we're happy to help! :)
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