Error Message "Running 1Password In Demo Mode" I enter my licence key which states it is not valid??

I have an Error Message "You're Running 1Password In Demo Mode" when I enter my licence key it states it is not valid??

Comments

  • svondutch
    svondutch
    1Password Alumni
    edited March 2015

    @ricky180579 I'm sorry you are having this problem.

    Does you license key start with 1PWW-? If yes, then you have an old license key (not a version 4 license key).

    If you purchased your old license key in 2013 or 2014, then it should "just work". Simply paste your old license key into 1Password version 4.

    If you purchased your license key before 2013, then you are eligible for a nice discount. Click here to upgrade your license in the 1Password store. Thanks!

  • Hi @ricky180579,

    Please let us know if you're still having issues. If you're not sure about your license, please email us at support+licenses@agilebits.com with your purchase information or the email address you used to purchase 1Password with and we'll look into it for you.

This discussion has been closed.