Uplay website [Use their dedicated Login page instead of home page]

meridius
meridius
Community Member
edited April 2015 in 1Password 4 for Windows

Hi all Can anyone help me save the password as I can not get this to work at all with the uplay website I have tried entering the password and then clicking on 1password settings save password but it does not work.

I just can not seem to get a auto log into work with this site can anyone help me

https://uplay.ubi.com/#!/en-GB/

just stuck

thanks

Comments

  • Hi @meridius,

    Can you tell us which browser you're using along with the 1Password version? I created a new Login for the site in Chrome and after that, it did fill in the data for me.

    Please try manually saving a new Login for the site with this guide: https://guides.agilebits.com/1password-windows-kb/4/en/topic/save-login-manually-win

    Does that work for you? If not, there's another trick we can try.

  • meridius
    meridius
    Community Member

    Hi there I know about that option and already tried that before I posted it and it still does not work in IE11 comes up with an error

    just comes up with some sort of some sort of other domain or something

    thanks

  • Hi @meridius,

    What about their dedicated Login page here: https://secure.ubi.com/login/Login.aspx

    Can you try that? If it works, then I'd suggest editing your Login for UBI to use that URL and that should work next time.

  • meridius
    meridius
    Community Member

    yep that worked but why not send you to that site in the first place and why does 1password not work with the original login page ?

    thanks

  • AGAlumB
    AGAlumB
    1Password Alumni

    @meridius: Unfortunately, unlike men, not all websites are created equal. 1Password doesn't have any way of knowing about other login pages, just the one you have saved in the login item. And if the login form has different field names than the one you used when you first saved the login item in 1Password, 1Password will be trying to fill one form based on the information saved from the other. Confusing, I know. Imagine how 1Password feels! ;)

  • RichardPayne
    RichardPayne
    Community Member

    why does 1password not work with the original login page ?

    The problem is that the panel that contains the login form is not actually part of the main page. It is an iframe pointing to https://uplayconnect.ubi.com. 1Password will not fill iframes. I think there's a browser restriction going on there, but it's also a security risk since hidden iframes on a malicious site can be used to do drive by credential raids on password management systems.

  • AGAlumB
    AGAlumB
    1Password Alumni

    @meridius: RichardPayne is correct. It sounds like you're using Internet Explorer, which does restrict this behaviour (strangely, I thought I remembered it popping up an error when this happens).

    In fact, if you visit https://uplay.ubi.com/#!/en-GB/ in Chrome it will fill, as it does this differently than IE. I hope this helps! :)

This discussion has been closed.