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Installing license - trial period still has 11 days

jackt
jackt
Community Member

Hi there

I have a license key code from a friend who bought three a couple of years back.
Could someone point me towards some info on how to install this license key?

As far as I can see there is no attachment or clickable file associated with the email Silvia forwarded to me. And my current impression is that this is the element required for installing the license on the Mac version of the app, and it is not possible to copy the text into a form as I have done with previous products.

Is this correct?
What should I do?

Cheers all
Jack

Comments

  • hawkmoth
    hawkmoth
    Community Member
    edited March 2015

    I'm not sure that someone can simply send you a license that you didn't purchase, but someone from AgileBits will need to weigh in on ethics of that. In the meantime, have you read the user guide about installing the app? Start here.

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hi @jackt,

    Sorry, I have a little bad news for you.

    Licenses can not be transfered or re-sold.

    That's from our AgileBits Software Licences page. It also sounds like your friend has passed you a licence key for 1Password 3. From 1Password 4 we moved to a licence file. Now the upgrade from v3 to v4 wasn't a free one, it was a paid upgrade so 1Password 3 customers wouldn't have a licence file unless they later purchased the upgrade.

    If you have any follow up questions do please ask :smile:

  • jackt
    jackt
    Community Member

    Hi folks I have just come back to this. Damn! Very helpful clarification littlebobbytables, and thanks hawkmoth.

  • Megan
    Megan
    1Password Alumni

    Hi @jackt,

    I'm glad that we were able to clarify things, even if it wasn't quite the answer you were looking for. If there's anything else we can do to help, please let us know! :)

This discussion has been closed.