After an update, an error message popped up: "An important component is missing" [Reinstall]

drgaryk

I now get a message "oops an important component is missing" Help?

MikeT

Hi @drgaryk,

Do you have both 1Password versions installed, like 1Password 1.x and 1Password 4.x? Check your Programs list to see if both versions are installed. You might get this message if you try to open 1Password 1.x for Windows after installing the 1Password 4 upgrade.

If not, try to install 1Password 4 again with this list of steps:

1. Download the latest version from here: http://agilebits.com/downloads
2. Run the installer as administrator if you're running as a standard user and then restart the computer after it is installed.

Does that help?

drgaryk

That worked. Thanks for the help.

MikeT

You're welcome!