Auto fill not working.

I am using 1password 4.3.1.560 on firefox 4.4.0.B5 Windows 7.

My 1password has been working for many months with no problems. But today it suddenly will no longer fill user name and password.

I have checked all the suggestions in this article. And none of them helped.

https://learn2.agilebits.com/1Password4/Mac/en/KB/filling-issues.html

(regarding websocket, i can not find this line in my about:config. So i can not say if it is on or off right now)

Can some one please help me.

Nick.

Comments

  • TorontoNick
    TorontoNick
    Community Member

    I tried to send in a report using diagnostic feature in 1password. However, when I press export to file button. Nothing happens!

  • Hi @TorontoNick,

    It sounds like a vital component has been de-registered on your computer. Do you have an app called SAAZOD by Zenith by any chance?

    Please try to reinstall 1Password and see if it will work, you can download a new copy from here: http://agilebits.com/downloads

    After installing it, don't reboot, see if 1Password can export your diagnostic report now.

  • TorontoNick
    TorontoNick
    Community Member

    I do not have this SAAZOD by Zenith. I just looked at my "uninstall program". There is no such thing.

    I just reinstalled 1password. Nothing has changed. When I click on diagnostic--> export to a file, nothing happens.

    Nick.

  • Hi @TorontoNick,

    Please email us at support+windows@agilebits.com with a link to this thread, we might need to do something else more extensive.

    Let me know when you've sent the email, so we can look for it.

  • TorontoNick
    TorontoNick
    Community Member

    Hi there,

    Its sent.

  • MikeT
    edited April 2015

    Thanks, I see it and we'll follow up as soon as possible.

    Email ID #: FKV-15856-276

This discussion has been closed.