After a Windows 7 update, there was an error about a missing file and 1Password doesn't work anymore

berndp
berndp
Community Member
edited April 2015 in 1Password 4 for Windows

add on in firefox vanished I updated, during update process there was question for a missing file which I skipped(unfortunately) then the software icon vanished and the software does no longer start

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @berndp: I'm sorry for the trouble! I'm trying to think of what 'missing file' notice you might have received, but I can't think of what that would have been for the life of me.

    Fortunately, all the files you need to get 1Password up and running again are included in the installer. Just download a fresh copy from our website. And then you can also reinstall the Firefox extension as well and you should be all set.

    I hope this helps. Please let me know how it turns out! :)

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