1Password button doesn't show up in the IE toolbar

rnc5

Hi, everybody!

I have a question!

Shortly.
"I can't find the 1 pasaaword button on tool bar"

After upgrading to 'IE 11'

I reinstalled '1 password' again several times, but i can't solve the problem.

https://cdn.manula.com/user/1630/img/large/ie-missing-button-2.png

I can't find that button in picture - above link

What can I do?

AGAlumB

@rnc5: I'm sorry you're having trouble using 1Password in Internet Explorer!

Please make sure that you have the Command Bar enabled, as this is where the 1Password button lives. If it's still not showing up, try disabling and re-enabling the 1Password IE addon in 1Password File > Preferences > Browsers.

Let me know what you find. I look forward to hearing back from you! :)

MikeT

Hi @rnc5,

It is possible the add-on has been disabled by Internet Explorer, which is why you can't find it in the Customize toolbar dialog. To check for this:

1. Open Internet Explorer, click on the Tools icon on top right to select Manage Add-ons
2. Select Toolbars and Extensions on the left sidebar and make sure both 1Password components are enabled like so:

rnc5

Thank you so so and so much for Mike T.
so do for brenty.

AGAlumB

@rnc5: Ah, had Internet Explorer just disabled the 1Password addon? You are most welcome! Be sure to let us know if you need anything else. We are always here to help! :chuffed:

svondutch

had Internet Explorer just disabled the 1Password addon?

@brenty We have seen this happen when you update IE to a newer version. In some cases, it seems the updater disabled all the extensions (including 1Password). /cc @MikeT