Cannot install Firefox extension because of a connection failure [Caused by Avast]
cannot install extension on firefox it says: The add on could not be downloaded because of a connection failure on agilebits.com. Has been saying this for several days. See screenshot here: http://screencast.com/t/y5Y7pxUfMP5 (the error grays out when I take the screenshot but it is in the red box).
Thanks!
Comments
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@froggies13 - I'm so sorry you are having a problem with installing the 1Password Firefox extension. Can you try installing from the alternate location as shown in this screen shot -
Please let us know if this helps.
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I get the error after I click Allow as shown on your screenshot.
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The same error as before for the alternate location.
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Hi, just wanted to mention that the same happens to me as well. I also tried the alternate link and it gives the same message: "The add-on could not be downloaded because of a connection failure on agilebits.com".
Windows 8.1, 64 Bit / 1Password 4.3.1.560 / Firefox 37.0.2
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@froggies13 and @senalli - Are either of you using Avast as it is know to block the install.
Can you try installing the extension as in this guide.Please let us know if this helps.
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Yes I use Avast.
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@froggies13 - Thans for that. Did you try using the method I suggested above? Did this work?
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I disabled Avast, installed the extension and then re-enabled avast. Seems to be working fine. Thanks!
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Great - thanks for letting us know!
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Hi, I just wanted to get back to you to let you know that I too was using Avast. I temporarily disabled it and was able to add the extension without any issues. Thanks
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