Registration failed

Yun wang

Hello, I just purchase a registration key WIN, but after the enter key, nothing happened, I checked the below about 1 passdword, are limited to 20 items or me

LauraR

Yun wang - Can you email us at support+forum@agilebits.com and we can help further. Thanks!

Yun wang

Yes, I have send the email to you earlier, but you just told me to try again type key, my version should be the latest version, 4.3.1.560

LauraR

Do you have your ticket number?

LauraR

Yun wang - I have found your ticket and I see that Sean is helping you. Can you try both copying/pasting the license key from the email reply as well as manually entering it. Thanks!

ref: UHA-51674-154

Yun wang

I have a question, how many computers i can use,a KEY . because I work often use many different computer equipment

MikeT

Hi @Yun wang,

The license is for you and up to 5 family members in the same household. Each one of you can use it on any number of PCs you want. We don't keep track of computers, installs or anything like that, it's all about how many people would be using 1Password.