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.agilekeychain not a vault on dropbox, shared with mac

brette
brette
Community Member
in 1Password 4 for Windows

I can't get 1Password 4 to open my agilkeychain files from dropbox that is shared with 1Password 5 on a mac.
The vault files (.agilekeychain) work fine from dropbox on the mac. I can double click them and 1 password will open up on the mac. I can backup and restore them. But when I try from 1Password 4 from windows it says they are not a vault. I select the .agilekeychain, which shows up as a folder from the Windows side. Any ideas?

Comments

  • svondutch
    svondutch
    1Password Alumni

    @brette What is the exact error message you're seeing?

  • LauraR
    LauraR

    @brette - Thanks for also submitting a support ticket on this issue. It seems you haven't yet set up the Dropbox sync in 1Password on your Mac. I have replied to your ticket with instructions and we can continue to troubleshoot via email.

    ref: EDX-18929-392

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